2 0 0 4  A N N U A L  R E P O R T



 

Who We Are

First Horizon National Corporation (NYSE:FHN), formerly called First
Tennessee National Corporation, is a nationwide financial services
institution. From our roots as a small bank in 1864, we have grown to be
one of the 30 largest bank holding companies in the U.S. in asset size
and market capitalization. We have a team of approximately 12,400
employees in more than 1,000 locations in 47 states that provides financial
services to individual and business customers.

For 2004 we had:

$29.8 billion in assets at year-end

$5.4 billion in market capitalization at year-end

ROE of 23.9 percent

ROA of 1.66 percent

Five-year average annual EPS growth of 14 percent

The corporation’s three major brands – First Horizon, First
Tennessee and FTN Financial – provide customers with a
broad range of products and services, including:

Retail/commercial banking, with the largest market share in Tennessee
and one of the highest customer retention rates of any bank in the country

Mortgage banking, one of the nation’s top 15 mortgage servicers and top
20 originators, which earned a top-10 ranking in customer satisfaction
from J.D. Power and Associates

Capital markets, one of the nation’s top underwriters of U.S.
government agency securities

More information can be found at www.FirstHorizon.com.



 

What We Believe

Our Vision

A premier national financial services company, dedicated to

creating the highest levels of value, producing long-term levels

of industry-leading profitability and growth

Our Core Values

Employees first We hire, retain and develop the best people,

ensuring that every employee has the opportunity to demonstrate

high performance and succeed. We nurture our employees as our

competitive advantage.

Exceptional teamwork As one enterprise, we exhibit an uncommon

ability to work together, based on interdependence and trust.

Individual accountability As owners, we take individual

responsibility for our overall success.

Absolute determination When we identify a goal, we are

committed to meeting it. We execute with speed and diligence

and take pride in going above and beyond.

Knowing our customers We create value and build loyalty by

understanding and exceeding the expectations of customers in our

target markets.

Doing the right thing We have the courage to make decisions and

take actions based on personal and professional integrity.

In 2004 we continued to earn

national recognition for our

employees first commitment:

Named one of the 100 Best
Corporate Citizens by
Business Ethics magazine

Named to the AARP Best
Employers for Workers
over 50 list

Earned 10th straight spot
on Working Mother
magazine’s annual list of the
100 Best Companies for
Working Mothers

Made Fortune magazine’s
Hall of Fame for earning a
spot on its list of the 100
Best Companies to Work
For since the list’s inception
in 1998



 

Chairman’s Message

2004 was a little like a suspenseful movie. You think you know where it’s headed, but the
outcome surprises you.

When we started the year, we built our plan on certain economic assumptions. Those
assumptions held up for the first half of ’04, but missed the mark in the second six months,
when short-term interest rates rose as anticipated, but long-term rates fell, creating a flattening
of the yield curve. That resulted in the fixed income revenue in our capital markets business
remaining sluggish for most of the year instead of recovering as we had planned. Our mortgage
business was affected by this uncertain environment as well, due to unfavorable impacts on
mortgage origination pricing and a continued elevated impact on impairment costs at a time
when refinancing declined significantly.

However, through it all, First Horizon National Corporation produced earnings that, with the
exception of an accounting change, were basically flat compared with 2003’s record year. And
while we had no earnings growth for the first time in years, we were able to achieve some very
positive results while continuing to make significant investments for the future. These

achievements included year-over-year commercial loan growth of 25
percent, an increase of almost 15 percent in the number of
relationship managers in our mortgage company and, most recently,
the January 2005 acquisition of the fixed income arm of Spear, Leeds
& Kellogg within our capital markets division.

The brightest spot, of course, was in retail/commercial banking,
which rebounded as anticipated and produced 82 percent of our
overall pretax earnings in the fourth quarter compared to 47 percent
in the final quarter of 2003. The drivers of income growth in the bank
were excellent returns from our national cross-selling efforts, a
continued improvement in asset quality and a reduction in
discretionary spending. Our national expansion strategies are

producing significant results as evidenced by the $118 million increase in pre-tax
contribution in 2004. That growth is especially encouraging because it is the key to our ability
to evolve into the type of national financial services company we aspire to become.

Let me clarify what we mean by “national.” We have 15 major markets that we have identified
across the country as targets for expansion. Within those targets are about 50 metropolitan
areas that we think present opportunities for the execution of our expansion strategy. Our
strategy is to follow the critical mass of our mortgage customers into key markets, cross-selling
them other financial products.

A great example of this approach is our First Horizon Bank in Northern Virginia. We targeted
that market because of its attractive demographics and because we had in excess of 25,000
mortgage customers already there. Building on that base, we began offering other financial
products to customers and, about a year ago, began opening bank branches in addition to the
mortgage offices that were already in place. This has proven to be a cost-efficient way for our
bank to enter a market. The Northern Virginia market now has seven bank offices offering a full
array of financial products, with

“Our (retail/commercial
banking) strategy is to
follow the critical mass
of our mortgage
customers into key
markets, cross-selling
them other financial
products.”



 

almost $600 million in consumer and commercial lending products sold last year. For 2005 we
have initiated the same strategy in Texas and Georgia. Our expansion into all 15 of our major
markets will likely take at least five years to complete. So, when we talk about becoming a
“national company,” we don’t mean omnipresent. But we do mean a presence in key markets,
over time, across the country.

The major question for 2005 is when will the lingering market conditions that continue to impact
mortgage and capital markets finally abate? Our current assumptions have them persisting in
the early part of the year and gradually giving way as the year progresses. But as we learned
painfully in 2004, no one has a precise insight into the timing of market conditions.

One of the questions I get asked on a frequent basis has to do with the degree of volatility
inherent in our business mix. Well, there is no question that volatility affects us, especially in
our mortgage and capital markets operations, which are more sensitive to certain interest rate
environments than retail/commercial banking. But the truth is, volatility can be positive as well
as negative. If you look at the history of our organization, it’s easy to see that our high-

performing growth record is marked by volatility in both
directions. And it’s also clear that the positive impact of
volatility has been much stronger than the negative and, in
fact, has been a catalyst for our sustained performance. First
Horizon has not been the kind of company that generates the
same level of earnings each quarter, and with our strategy and
business mix, we won’t be. What we are is a company that has
achieved, during this business cycle, EPS growth near the top
of the industry and, with our high dividend yield, a strong total
return to shareholders.

Those of you who follow our company closely know that we’re
proud of our culture and believe it to be a competitive
advantage. One of our goals is to retain that advantage as we

grow. Today, we have more than 12,000 employees, and we expect to at least double that
number as we expand into the 15 targeted markets. One of the great things about having a
reputation as an employer of choice is how it enhances our ability to hire the best people.
Instead of diluting our culture, we find that many of our new hires actually enhance it.

Recently our company again made the Fortune list of best companies to work for. It was our
eighth consecutive year and put us in the Fortune Hall of Fame for companies that have made
the list every year. Each time I get the opportunity to speak to shareholders or the analysts who
cover us, I make sure they understand that the fundamental driver of our success is our people
and the relationships they develop with our customers. Our employees were great in 2004
during a challenging year, and I know they are eager to see First Horizon National Corporation
return to its customary position among the top growth companies in our industry.

“What we are is a
company that has
achieved, during this
business cycle, EPS
growth near the top of
the industry and, with
our high dividend yield,
a strong total return to
shareholders.”

Chairman of the Board
President and
Chief Executive Officer

February 1, 2005



 

Business
Segments
at a
Glance

In response to the changing
interest rate environment,
our business mix
rebalanced as refinance
earnings and fixed
income sales slowed.
Retail/Commercial Banking
pre-tax earnings grew to
approximately $413 million
compared to $245 million in
2003. This contribution was
62 percent of our pretax
earnings in 2004 compared
to 34 percent in 2003.

Each year our four business
segments experience
special challenges and
successes, but it is the
combination of these
businesses and the hard
work of our employees that
allow us to provide more
than one million retail and
business customers with All
Things Financial.

RETAIL/COMMERCIAL BANKING

Operating under the brand First Tennessee
Bank in Tennessee metro areas and First
Horizon Bank nationally, we are a full-service
provider of business and consumer financial
services offering deposits, loans, investments,
insurance, financial planning, trust, asset
management, credit card and treasury
management services.

REVIEW OF 2004

Our national expansion growth continued and Retail/Commercial Banking rebounded,
due in part to our national cross-selling efforts, strong asset quality, a reduction in
discretionary spending and robust loan growth.

In Tennessee, we gained significant market share driven by sales force growth, the
addition of new financial centers, new marketing campaigns and continued expansion in
Middle Tennessee. While we have the most loyal customer base in Tennessee and one
of the highest customer retention rates of any bank in the country, in 2004 we
intensified our commitment to creating exceptional customer experiences throughout
our financial centers. We updated our service standards, introduced new training and
streamlined processes, and our financial center employees renewed their commitment
to take care of customers by signing a personal service pledge.

Building on the relationships we established with our mortgage, consumer loan and
construction customers, we stepped up our national expansion by opening seven First
Horizon Bank financial centers in Northern Virginia. There we have been successfully
cross-selling commercial lending and trust services to existing mortgage customers and
new banking customers. We also have experienced significant growth in home equity
lines of credit, construction lending and deposits. The next step of our expansion is to
increase our presence in Texas and Georgia much like we did in Northern Virginia.

CAPITAL MARKETS

Our full-service securities firm is focused on
institutional investors. Operating under the
brand FTN Financial, revenues include fixed
income securities sales, investment banking,
equity research, portfolio advisory services as
well as the sale of other financial products.
We are one of the nation’s top underwriters of
U.S. government agency securities, and our
revenue base provides earnings through an
array of products and services.

REVIEW OF 2004

Following its record year in 2003, fixed income revenue declined as the demand for fixed
income securities lessened. Uncertainty within the investment community regarding
interest rates caused fixed income investors to delay their purchases. Traditionally,
depository institutions have comprised the majority of our customer base; however,
mutual funds, municipalities and other money managers also are an important part of our
business. The acquisition in 2005 of the fixed income arm of Spear, Leeds & Kellogg will
enhance our strategic platform and increase our size and scale, solidifying our position
among the industry leaders.

2002

2003

2004

In millions

$600-

$500-

$400-

$300-

$100-

$0-

PRE-TAX EARNINGS

REVENUES

2002

2003

2004

In millions

$1,200-

$1,000-

$800-

$600-

$200-

0-

PRE-TAX EARNINGS

REVENUES

$400-

$200-



 

MORTGAGE BANKING

Building on the brand First Horizon Home
Loans, our mortgage business is one of the
nation’s top 15 providers of mortgage servicing
and top 20 originators. Mortgage Banking also
includes fees from appraisals, inspections,
captive reinsurance, flood insurance, property
tax payment service and credit report scoring
services. Many of our home loan offices also
support Retail/Commercial Banking by cross-
selling numerous other financial products to
individuals and small businesses.

REVIEW OF 2004

2004 was a challenging year for our mortgage business due to a substantial drop in
industry-wide refinance activity and competitive pricing pressures. This was offset by
improved servicing profitability generated by a more efficient servicing operation and
growth in the servicing portfolio.

The mortgage business is critical to our national strategy because it continues to give
us the opportunity to cross-sell more financial services to its large customer base.
When our customers originate a first-lien mortgage at our mortgage financial centers,
we offer them other products including home equity lines of credit, second-lien
mortgages and credit cards. We have added specialists at some branches to support
mortgage relationship managers in offering banking services like checking and savings
accounts, CDs and IRAs, investment and insurance services, as well as small business
loans. Seventy-eight of our mortgage retail financial centers have one or more
specialists, and we plan to add more in the future.

2002

2003

2004

In millions

$1,000-

$800-

$600-

$400-

$200-

$0-

PRE-TAX EARNINGS

REVENUES

2002

2003

2004

In millions

$80-

$60-

$40-

$20-

$0-

PRE-TAX EARNINGS

REVENUES

CORPORATE

Our Corporate segment provides centralized
business support in corporate oversight and
management of expenses, including
unallocated corporate expenses, expense on
certain subordinated debt issuances and
certain preferred stock and bank-owned life
insurance. Also included in this segment are
revenues from unallocated interest income
associated with excess capital, funds
management and venture capital.

REVIEW OF 2004

Corporate segment pre-tax earnings improved by $59
million due to securities gains and reduced discretionary
spending.

$20-

$40-

$60-

$80-



 

Shareholder Information

Corporate Headquarters

165 Madison Avenue

Memphis, TN 38103

(800) 489-4040

www.FirstHorizon.com

Common Stock

Our common stock is listed on the New York Stock
Exchange and traded under the symbol FHN

Stock Transfer Agent

Wells Fargo Shareowner Services

(800) 468-9716

For answers to questions about stock transfers,
changes of address, dividend payments or lost
certificates

To receive general information or an enrollment card
for direct deposit of dividend checks

To eliminate duplicate mailings of financial information

To receive information about our dividend
reinvestment and stock purchase plan

Investor Relations

Mark Yates
(800) 410-4577 or (901) 523-4068
MYates@FirstHorizon.com

Media Relations

Kim Cherry
(800) 355-0340 or (901) 523-4726
KCherry@FirstHorizon.com

Corporate Subsidiaries

Federal Flood Certification Corp.

First Express Remittance Processing, Inc.

FHEL, Inc.

FH-FF Mortgage Services, LP

FHRF, Inc.

FHRIII, LLC

FHTRS, Inc.

First Horizon Asset Securities, Inc.

First Horizon Home Loan Corp.

First Horizon Insurance Services, Inc.

First Horizon Merchant Services, Inc.

First Horizon Mint Distribution, Inc.

First Horizon Mortgage Loan Corp.

First Tennessee Bank National Association

First Tennessee Brokerage, Inc.

First Tennessee Housing Corp.

First Tennessee Mortgage Services, Inc.

FTN Financial Capital Assets Corp.

FTN Financial Securities Corp.

FTN Midwest Securities Corp.

FT Building, LLC

FT Insurance Corp.

FTN Premium Services, Inc.

FT Real Estate Securities Company, Inc.

FT Reinsurance Company

FT Title Reinsurance Company, Inc.

Hickory Capital Corp.

Hickory Venture Capital Corp.

Highland Capital Management Corp.

Martin & Company, Inc.

Norlen Life Insurance Company

Synaxis Group, Inc.



 

Corporate Officers

J. Kenneth Glass

Chairman of the Board

President and Chief Executive Officer

Gerald L. Baker

President

First Horizon Financial Services

Charles G. Burkett

President

First Tennessee Financial Services

Jim L. Hughes

President

FTN Financial

John H. Hamilton

Executive Vice President

Bank Services Group

Herbert H. Hilliard

Executive Vice President

Risk Management

Harry A. Johnson, III

Executive Vice President

General Counsel

James F. Keen

Executive Vice President

Corporate Controller

Larry B. Martin

Chief Operating Officer

First Tennessee Financial Services

Sarah L. Meyerrose

Executive Vice President

Corporate and

Employee Services

Marty Mosby

Executive Vice President

Chief Financial Officer

John P. O’Connor, Jr.

Executive Vice President

Chief Credit Officer

Elbert L. Thomas, Jr.

Executive Vice President

Interest Rate Risk Management

Clyde A. Billings, Jr.

Senior Vice President

Assistant General Counsel

Corporate Secretary

Milton A. Gutelius, Jr.

Senior Vice President

Corporate Treasurer

Board of Directors

Robert C. Blattberg

Polk Brothers Distinguished Professor of Retailing

J.L. Kellogg Graduate School of Management

Northwestern University

George E. Cates

Retired Chairman of the Board

Mid-America Apartment Communities, Inc.

Simon F. Cooper*

President and Chief Operating Officer

The Ritz-Carlton Hotel Company, LLC

J. Kenneth Glass

Chairman of the Board

President and Chief Executive Officer

James A. Haslam, III

Chief Executive Officer

Pilot Travel Centers LLC

R. Brad Martin

Chairman of the Board and Chief Executive Officer

Saks Incorporated

Vicki R. Palmer

Executive Vice President

Financial Services and Administration

Coca-Cola Enterprises, Inc.

Michael D. Rose

Chairman

Gaylord Entertainment Company

Mary F. Sammons

President and Chief Executive Officer

Rite Aid Corporation

William B. Sansom

Chairman of the Board and Chief Executive Officer

The H.T. Hackney Co.

Jonathan P. Ward

Chairman and Chief Executive Officer

The ServiceMaster Company

Luke Yancy III

President and Chief Executive Officer

Mid-South Minority Business Council

*Elected January 18, 2005



 

Annual CEO Certification

(Section 303A.12(a))

As the Chief Executive Officer of First Horizon National Corporation and as required by Section 303A.12(a) of the New
York Stock Exchange Listed Company Manual, I hereby certify that as of the date hereof I am not aware of any
violation by the Company of NYSE’s Corporate Governance listing standards, other than has been notified to the
Exchange pursuant to Section 303A.12(b) and disclosed as an attachment hereto.

By: /s/ J. KENNETH GLASS

Print Name: J. Kenneth Glass

Title: Chairman, President and Chief Executive Officer

Date: May 7, 2004

Notwithstanding anything to the contrary set forth in any of our filings with the Securities and Exchange Commission
under the Securities Act of 1933, as amended, or the U.S. Securities Exchange Act of 1934, as amended, that might
incorporate future filings by reference, including the annual report to shareholders, the annual report on Form 10-K,
or the proxy statement, in whole or in part, the following “Information Concerning Certain Officer Certifications” is not
a component of any such filings and shall not be incorporated by reference into any such filings. It is disclosed in our
annual report to shareholders and accompanies our proxy statement in accordance with applicable rules of the New
York Stock Exchange.

Information Concerning Certain Officer Certifications

Our chief executive officer and our chief financial officer each year make certain certifications that are included as
Exhibits 31(a) and 31(b) to our annual report on Form 10-K which is filed with the U.S. Securities and Exchange
Commission.

A copy of our most recent annual report on Form 10-K, including the financial statements and schedules thereto, is
available free to each shareholder of record upon written request to the treasurer, First Horizon National Corporation,
P. O. Box 84, Memphis, Tennessee, 38101. Each such written request must set forth a good faith representation that
as of the record date specified in the notice of our 2005 annual shareholders’ meeting the person making the request
was a beneficial owner of a security entitled to vote at the annual meeting of shareholders. The exhibits to the annual
report on Form 10-K will also be supplied upon written request to the treasurer and payment to us of the cost of
furnishing the requested exhibit or exhibits. That report (including Exhibits 31(a) and 31(b)) also is available to the
public without charge through the U.S. Securities and Exchange Commission’s Web site at www.sec.gov.

In addition, shortly after our 2004 shareholders meeting, our chief executive officer submitted a certification to the
New York Stock Exchange concerning compliance with certain listing requirements. A conformed copy of that
certification is provided below. No disclosure was attached to that certification.

Conformed copy of most recent governance certification to NYSE:



FINANCIAL INFORMATION AND DISCUSSION
TABLE OF CONTENTS

Selected Financial and Operating Data        2  
Management's Discussion and Analysis of Results of Operations and Financial Condition        3  
General Information        3  
Forward Looking Statements        4  
Financial Summary        4  
Business Line Review        5  
Income Statements Analysis—2004 compared to 2003        7  
Income Statements Analysis—2003 compared to 2002        16  
Statements of Condition Review        17  
Risk Management        23  
Critical Accounting Policies        38  
Quarterly Financial Information        47  
Accounting Changes        48  
Subsequent Events        48  
Glossary        49  

Report of Management on Internal Control over Financial Reporting

       53  
Reports of Independent Registered Public Accounting Firm        54  
Consolidated Statements of Condition        56  
Consolidated Statements of Income        57  
Consolidated Statements of Shareholders' Equity        58  
Consolidated Statements of Cash Flows        59  
Notes to Consolidated Financial Statements        60  
Consolidated Average Balance Sheets and Related Yields and Rates        112  
Consolidated Historical Statements of Income        114  

First Horizon National Corporation 1  

 


SELECTED FINANCIAL AND OPERATING DATA


(Dollars in millions except per share
  data)
  2004   2003   2002   2001   2000   1999      

Net income before cumulative adjustment*

  $ 454.4        $ 473.3        $ 376.5        $ 326.4        $ 232.6        $ 247.5        
Net income     454.4          473.3          376.5          318.2          232.6          247.5        

Common Stock Data                                                      
Earnings per share before cumulative adjustment*   $ 3.64        $ 3.73        $ 2.97        $ 2.55        $ 1.79        $ 1.90        
Earnings per share     3.64          3.73          2.97          2.49          1.79          1.90        

Diluted earnings per share before cumulative adjustment*

    3.54          3.62          2.89          2.48          1.77          1.85        
Diluted earnings per share     3.54          3.62          2.89          2.42          1.77          1.85        
Cash dividends declared per share     1.63          1.30          1.05          .91          .88          .79        
Year-end book value per share     16.39          15.01          13.35          11.66          10.70          9.52        
Closing price of common stock per share:                                                      

High

    48.01          47.98          40.45          37.25          29.06          45.19        

Low

    41.59          36.14          30.05          27.38          16.06          27.56        

Year-end

    43.11          44.10          35.94          36.26          28.94          28.50        
Dividends per share/year-end closing price     3.8 %        2.9 %        2.9 %        2.5 %        3.0 %        2.8 %      
Dividends per share/diluted earnings per share     46.0          35.9          36.3          36.7          49.7          42.7        
Price/earnings ratio     12.2 x        12.2 x        12.4 x        15.0 x        16.3 x        15.4 x      
Market capitalization   $ 5,368.0        $ 5,552.0        $ 4,553.9        $ 4,597.0        $ 3,744.7        $ 3,715.1        
Average shares (thousands)     124,731          126,765          126,714          127,777          129,865          130,573        
Period-end shares outstanding (thousands)     123,532          124,834          125,600          125,865          128,745          129,878        
Volume of shares traded (thousands)     173,177          176,528          139,946          110,154          99,469          96,207        

Selected Average Balances                                                      
Total assets   $ 27,305.8        $ 25,133.6        $ 20,704.0        $ 19,227.2        $ 19,325.3        $ 18,625.3        
Total loans**     15,384.6          12,656.3          10,634.5          10,104.3          9,932.0          8,818.8        
Investment securities     2,449.1          2,544.9          2,466.4          2,595.3          2,862.7          2,702.7        
Earning assets     23,718.3          21,328.9          17,397.4          16,125.4          16,095.5          15,583.7        
Deposits     17,635.5          16,111.6          13,674.8          12,540.6          12,932.0          12,409.6        
Term borrowings     2,248.0          1,342.9          685.5          521.5          384.3          371.1        
Shareholders' equity     1,905.5          1,800.4          1,568.3          1,401.3          1,276.6          1,186.8        

Selected Period-End Balances                                                      
Total assets   $ 29,771.7        $ 24,506.7        $ 23,823.1        $ 20,621.6        $ 18,559.6        $ 18,378.0        
Total loans**     16,427.7          13,990.5          11,345.4          10,283.1          10,239.5          9,363.2        
Investment securities     2,681.0          2,470.4          2,700.3          2,525.9          2,839.0          3,101.3        
Earning assets     25,952.3          20,621.1          19,999.8          17,085.7          15,193.3          14,944.2        
Deposits     19,782.2          15,871.3          16,126.5          13,854.6          12,308.0          11,488.2        
Term borrowings     2,616.4          1,726.8          929.7          550.4          409.7          358.7        
Shareholders' equity     2,041.0          1,890.3          1,691.2          1,477.8          1,384.2          1,241.5        

Selected Ratios                                                      

Return on average shareholders' equity before cumulative adjustment*

    23.85 %        26.29 %        24.00 %        23.29 %        18.22 %        20.86 %      
Return on average shareholders' equity     23.85          26.29          24.00          22.71          18.22          20.86        

Return on average assets before cumulative adjustment*

    1.66          1.88          1.82          1.70          1.20          1.33        
Return on average assets     1.66          1.88          1.82          1.66          1.20          1.33        
Net interest margin     3.62          3.78          4.35          4.29          3.75          3.82        
Allowance for loan losses to loans**     .96          1.15          1.27          1.46          1.36          1.44        
Net charge-offs to average loans**     .27          .54          .93          .80          .62          .59        

Average shareholders' equity to average assets

    6.98          7.16          7.58          7.29          6.61          6.37        
Average tangible equity to average tangible assets     6.24          6.37          6.70          6.66          5.98          5.70        
Average shareholders' equity to average net loans     12.52          14.41          14.96          14.07          13.04          13.67        

Return to Shareholders                                                      
Stock appreciation     (2.2 )%        22.7 %        (.9 )%        25.3 %        1.5 %        (25.1 )%      
Dividend yield     3.7          3.6          2.9          3.1          3.1          2.1        
Total return     1.5          26.3          2.0          28.4          4.6          (23.0 )      

 * Cumulative adjustment reflects the effect of changes in accounting principles related to derivatives.

** Net of unearned income.

See accompanying notes to consolidated financial statements.

Certain previously reported amounts have been reclassified to agree with current presentation.

2 First Horizon National Corporation


FIRST HORIZON NATIONAL CORPORATION
MANAGEMENT'S DISCUSSION AND ANALYSIS OF
RESULTS OF OPERATIONS AND FINANCIAL CONDITION

GENERAL INFORMATION

First Horizon National Corporation (FHN) is a nationwide, financial services institution founded in 1864. From a small community bank, FHN has grown to be one of the top 30 largest bank holding companies in the United States in terms of asset size and market capitalization.

Approximately 12,400 employees provide a broad array of financial services to individual and business customers through hundreds of offices located in 47 states.

FHN has been recognized as one of the nation's best employers by AARP, Working Mother, Business Week and Fortune magazines. FHN also was named one of the nation's 100 best corporate citizens by Business Ethics magazine.

FHN provides a broad array of financial services to its customers through three national business segments. The combined strengths of these businesses create an extensive range of financial products and services. In addition, the corporate segment provides essential support within the corporation.

In 2004 FHN adapted its segments to reflect the common activities and operations of aggregated business segments across the various delivery channels. Prior periods have been restated for comparability. The new segments are:

       Retail/Commercial Banking offers financial products and services, including traditional lending and deposit taking, to retail and commercial customers. Additionally, the retail/commercial bank provides investments, insurance, financial planning, trust services and asset management, credit card, cash management, merchant services, check clearing, and correspondent services. Retail/Commercial Banking now includes Equity Lending, and second-lien mortgage and construction loans originated by First Horizon Home Loans, which were previously in the mortgage segment, and correspondent services, which was previously in Capital Markets.

       Mortgage Banking helps provide home ownership through First Horizon Home Loans, which operates offices in more than 40 states and is one of the top 15 mortgage servicers and top 20 originators of mortgage loans to consumers. This segment consists of core mortgage banking elements including originations and servicing and the associated ancillary revenues related to these businesses.

       Capital Markets provides a broad spectrum of financial services for the investment and banking communities through the integration of capital markets securities activities, research and investment banking.

       Corporate consists of unallocated corporate expenses, expense on certain subordinated debt issuances and certain preferred stock, bank-owned life insurance, unallocated interest income associated with excess capital, funds management and venture capital.

For the purpose of this management discussion and analysis (MD&A), earning assets have been expressed as averages, and loans have been disclosed net of unearned income. The following financial discussion should be read with the accompanying consolidated financial statements and notes. A glossary is included at the end of the MD&A to assist with terminology.

First Horizon National Corporation 3  


FORWARD-LOOKING STATEMENTS

Management's discussion and analysis may contain forward-looking statements with respect to FHN's beliefs, plans, goals, expectations, and estimates. Forward-looking statements are statements that are not a representation of historical information but rather are related to future operations, strategies, financial results or other developments. The words “believe”, “expect”, “anticipate”, “intend”, “estimate”, “should”, “is likely”, “will”, “going forward”, and other expressions that indicate future events and trends identify forward-looking statements. Forward-looking statements are necessarily based upon estimates and assumptions that are inherently subject to significant business, operational, economic and competitive uncertainties and contingencies, many of which are beyond a company's control, and many of which, with respect to future business decisions and actions (including acquisitions and divestitures), are subject to change. Examples of uncertainties and contingencies include, among other important factors, general and local economic and business conditions; expectations of and actual timing and amount of interest rate movements (which can have a significant impact on a financial services institution); market and monetary fluctuations; inflation or deflation; the financial condition of borrowers and other counterparties; competition within and outside the financial services industry; geo-political developments including possible terrorist activity; effectiveness of FHN's hedging practices; technology; and new products and services in the industries in which FHN operates. Other factors are those inherent in originating and servicing loans including prepayment risks, pricing concessions, fluctuation in U.S. housing prices, fluctuation of collateral values, and changes in customer profiles. Additionally, the actions of the Securities and Exchange Commission (SEC), the Financial Accounting Standards Board (FASB), the Office of the Comptroller of the Currency (OCC), the Board of Governors of the Federal Reserve System, and other regulators; regulatory and judicial proceedings and changes in laws and regulations applicable to FHN; and FHN's success in executing its business plans and strategies and managing the risks involved in the foregoing, could cause actual results to differ. FHN assumes no obligation to update any forward-looking statements that are made from time to time.

FINANCIAL SUMMARY

       Retail/Commercial Banking pre-tax earnings grew 68 percent to $412.6 million

       Loans grew 22 percent and asset quality continued to improve

       Mortgage Banking origination revenue reflected a substantially lower level of industry-wide refinance activity

       Capital Markets' fixed revenues declined as the demand for fixed income securities lessened

       Corporate segment earnings improved due to securities gains and reduced discretionary spending

       Return on equity was 23.9 percent and return on assets was 1.66 percent

FHN's diverse business mix, while subject to short-term favorable and unfavorable volatility in earnings, provides a balance that has produced at a level consistent with high performing growth and maintained a return on equity at industry-leading levels. The benefit of this diverse and balanced business mix was evidenced through the execution of FHN's strategies in 2004's difficult economic environment.

Generally, FHN's performance in 2004 was negatively impacted by the unfavorable interest rate environment experienced during the second half of the year. Mortgage banking and capital markets were unfavorably affected while retail/commercial banking achieved substantial growth, rebalancing FHN's business mix. In addition, the adoption of SAB No. 105, which prohibited the inclusion of estimated servicing cash flows within the valuation of interest rate lock commitments, lowered pre-tax earnings by $8.4 million and diluted earnings per share by $0.04. FHN previously included a portion of the value of the associated servicing cash flows when recognizing loan commitments at inception and

  4 First Horizon National Corporation


throughout their lives. This impact was a one-time accounting change and does not affect the ongoing economic value of this business.

The performance of retail/commercial banking, which represented 62 percent of pre-tax earnings for 2004 compared to 34 percent in 2003, was positively impacted by national expansion strategies. These strategies focus on cross-selling banking products to existing customers within FHN's national markets. During 2004, FHN further expanded First Horizon Bank in northern Virginia and plans to replicate this strategy in 2005 in two additional markets - Texas and Georgia. Retail/commercial banking continues to benefit from cross-selling within the national customer base as an increasing number of customers have purchased multiple financial services.

Retail/commercial banking benefited from strong growth in retail lending, which was particularly successful across FHN's national footprint, and from an improved market for commercial loan growth. Also favorably impacting retail/commercial banking were improved asset quality, which resulted in a lower provision, and reduced discretionary spending in 2004. Deposit growth, achieved through strategies focused on convenient hours, free checking and targeted financial center expansions positively impacted retail/commercial banking's performance.

Following a record year in 2003, capital markets experienced lower fixed income securities sales in 2004 due to uncertainties within the investment community regarding interest rates and other economic factors. However, the 2005 acquisition of the fixed income division of Spear, Leeds & Kellogg (SLK) will provide an enhanced sales force, product offerings and execution capabilities for FTN Financial and is expected to be accretive to FHN's earnings per share during 2005.

Mortgage banking also felt negative effects from the interest rate environment during 2004 as origination revenue declined due to a sharp drop in refinancings from 2003's record levels and from lower margins on loans sold due to competitive pricing pressures. However, net servicing revenues improved as the servicing portfolio grew 26 percent and refinance activity declined.

Earnings for 2004 were $454.4 million, or $3.54 diluted earnings per share. This compares to 2003 earnings of $473.3 million, or $3.62 diluted earnings per share. Return on average shareholders' equity and return on average assets for 2004 were 23.9 percent and 1.66 percent, respectively, and were 26.3 percent and 1.88 percent in 2003. Total assets were $29.8 billion and shareholders' equity was $2.0 billion on December 31, 2004, compared to $24.5 billion and $1.9 billion, respectively, on December 31, 2003.

BUSINESS LINE REVIEW

Retail/Commercial Banking

Pre-tax earnings grew from $245.6 million to $412.6 million, or 68 percent over 2003. This growth resulted from national expansion initiatives, improved asset quality, fee income growth and efficiency improvements. Total loan growth of 21 percent consisted of 30 percent growth in retail loans and 12 percent growth in commercial loans. Retail loan growth primarily came from leveraging FHN's national platform and commercial loan growth resulted from the national expansion of single-family residential construction lending and improvements in general economic conditions. Deposit account balances grew 3 percent compared to 2003; however, that growth was negatively impacted by the divestiture of First National Bank of Springdale (Springdale), which had total deposits of approximately $300 million in 2003. As a result of this product growth, net interest income related to retail/commercial banking activities grew 17 percent over 2003.

Noninterest income grew 9 percent to $483.1 million and represented 41 percent of revenues. Contributing to this growth were net gains of $23.1 million in 2004 from the securitization of home equity lines of credit (HELOC) and second-lien mortgages as FHN continues to utilize securitizations to manage liquidity and fund new loan growth. Merchant processing fees grew 30 percent due to

First Horizon National Corporation 5  


transaction growth from new and existing clients. Included in 2004's performance are $7.0 million of divestiture gains compared to $22.5 million of divestiture gains in 2003 as FHN continues to divest non-strategic activities.

Net charge-offs fell to 27 basis points in 2004 from 54 basis points in 2003, reflecting the reduced risk in the loan portfolio due to a change in the loan mix and further economic recovery, which resulted in a $36.7 million reduction in provision for loan losses. Noninterest expense increased $12.0 million primarily due to development in the national markets including equity lending, single-family residential construction lending and expansion in Middle Tennessee and Northern Virginia. The efficiency ratio for retail/commercial banking has consistently shown improvement over the last five quarters as discretionary spending has been reduced and 2003's investments and operational improvements continue to produce returns.

Mortgage Banking

Pre-tax earnings decreased from $387.0 million in 2003 to $180.1 million in 2004, primarily driven by declining originations as refinancing activity fell and competitive pricing pressures increased. Partially offsetting the decline in originations was improvement in servicing profitability due to reduced impairment expense and growth in the servicing portfolio coupled with a more efficient servicing operation.

Mortgage origination volume fell $16.6 billion, or 35 percent to $30.5 billion, as refinancing volume declined from 72 percent of total originations in 2003 to 45 percent in 2004. In addition, loans delivered during the period decreased by $20.2 billion. This decrease, combined with other market factors, reduced origination revenue by approximately $180 million. Additionally, margins on loans sold decreased as competitive pressures in the market unfavorably impacted origination revenue by approximately $82 million. Overall, origination revenues decreased $262.4 million. Although total origination volumes were down, the large reduction in refinancings was partially offset by improved home purchase originations. Home purchase originations increased 26 percent as the focus of the sales force shifted from refinance to purchase business and growth in the sales force continued.

Net servicing revenues improved $75.6 million from $8.2 million in 2003 to $83.8 million in 2004. Total fees associated with mortgage servicing increased 23 percent to $230.4 million due to growth in the servicing portfolio and the favorable impact of lower prepayment activity. The mortgage-servicing portfolio (which includes servicing for ourselves and others) was $86.6 billion on December 31, 2004, an increase of 26 percent from $68.9 billion on December 31, 2003. This increase includes approximately $11 billion of loans for which the servicing rights were acquired in 2004. MSR net hedge gains decreased 58 percent to $47.9 million from $115.1 million; however, MSR impairment decreased $121.3 million, triggered by the impact that rising interest rates had on mortgage prepayments in the servicing portfolio.

Noninterest expense improved $27.8 million reflecting the overall decline in activity levels. Additionally, as a result of reduced refinancing activity and improvements in processes and technology, productivity improved resulting in a 16 percent reduction of servicing costs per loan compared to year-end 2003.

Capital Markets

Pre-tax earnings declined from $154.6 million in 2003 to $83.2 million in 2004 primarily due to a reduction in fixed income securities sales, net of a related decline in commissions and incentives. Significant uncertainties within the investment community regarding interest rates and other economic factors have caused fixed income investors to delay their purchases. In addition, 2003 was favorably impacted by higher cash flows from the prepayments of mortgage-backed products and agency calls. As a result, revenues from fixed income sales to depository and non-depository investors fell $133.6 million. Revenues from other fee sources include fee income from activities such as investment banking, equity research, portfolio advisory and the sale of various financial products. These revenues

  6 First Horizon National Corporation


decreased 16 percent from 2003's revenues primarily as a result of lower revenue in structured finance transactions.

Noninterest expense decreased 24 percent or $95.9 million, primarily due to lower personnel expense, reflecting the decline in commissions and incentives.

Corporate

The Corporate segment improved from a $68.2 million pre-tax loss in 2003 to a $9.1 million pre-tax loss in 2004. Reduced discretionary spending helped lower expenses by $47.6 million to $43.8 million. Net security gains for 2004 include $18.4 million of gains from sales of investment securities compared to net security losses of $6.9 million in 2003. Net gains from equity investments of $5.3 million were realized in 2004 primarily due to the liquidation of a holding company investment. This compares to net gains of $8.5 million in 2003 primarily resulting from the sale of a venture capital investment. In addition, a loss of $3.9 million was recognized in 2004 related to other-than-temporary impairment of an investment in Freddie Mac equity securities. Net interest income decreased $9.3 million since 2003 as a result of the temporary reduction in the investment portfolio, the paydown of REMIC securities in 2003, and a decline in the earnings credit on allocated capital.

INCOME STATEMENTS ANALYSIS – 2004 COMPARED TO 2003

Total revenue decreased 10 percent to $2,219.4 million from $2,473.4 million in 2003, with a 6 percent increase in net interest income and an 18 percent decrease in noninterest income. Paralleling the decrease in total revenue, noninterest expense decreased 10 percent to $1,504.3 million from $1,667.7 million in 2003.

NET INTEREST INCOME

During 2004 net interest income increased 6 percent to $856.3 million from $805.8 million in 2003. Net interest income was positively impacted by growth in the retail and commercial lending portfolios, as loans now comprise 65 percent of the earning asset base compared to 59 percent in 2003. Some of this positive impact was offset by the divestiture of Springdale on December 31, 2003, which contributed $10.5 million to net interest income in 2003. In addition, the adoption of SFAS No. 150 on July 1, 2003, resulted in FHN classifying its mandatorily redeemable preferred stock of subsidiary to term borrowings. As required by SFAS No. 150, the distributions on these instruments have been classified as interest expense on a prospective basis resulting in increased interest expense in 2004. The December 31, 2003, adoption of FIN 46 which required the deconsolidation of First Tennessee Capital I (see Note 11—Guaranteed Preferred Beneficial Interests in First Horizon's Junior Subordinated Debentures) and consequently the guaranteed preferred securities also had a negative impact on net interest income in 2004, as FHN's junior subordinated debentures are no longer eliminated and the related expense is also no longer eliminated in consolidation and is classified as interest expense in 2004. The combined impact of adopting these two standards on a prospective basis was to increase interest expense by $10.4 million in 2004. An increase in funding costs as noninterest-bearing deposits decreased 9 percent, primarily due to lower escrow balances in mortgage banking also had a negative impact on net interest income in 2004.

The net interest margin was 3.62 percent for 2004 compared to 3.78 percent for 2003. The net interest margin compressed 16 basis points as total funding costs increased 11 basis points including the impact of the previously mentioned accounting changes and the yield on average earning assets decreased two basis points. The lower yield on earning assets reflects the repricing of assets to lower yields that occurred throughout 2003 as accelerated prepayments were reinvested at lower rates. Much of this negative impact began to diminish in the latter part of 2004 as rates began to rise and the yield on loans improved due to the change in the mix of the loan portfolio to an increased percentage of floating rate products that also occurred during 2003.

First Horizon National Corporation 7  


The activity levels and related funding for FHN's mortgage production and servicing and capital markets activities affect the margin. These activities typically produce different margins than traditional banking activities. Mortgage production and servicing activities can affect the overall margin based on a number of factors, including the size of the mortgage warehouse, the time it takes to deliver loans into the secondary market, the amount of escrow balances, and the level of mortgage servicing rights (MSR). Capital markets activities tend to compress the margin because of its strategy to reduce market risk by hedging its inventory in the cash markets, which reduces the term and accordingly the interest income earned on these positions. As a result, FHN's consolidated margin cannot be readily compared to that of other bank holding companies. Table 1 details the computation of the net interest margin for FHN for the last three years.

Table 1 – Net Interest Margin

    2004   2003   2002

Consolidated yields and rates:

                         

Investment securities

       4.28 %        4.40 %        5 .83%  

Loans, net of unearned income

       5.04          5.20          6 .27  

Other earning assets

       4.90          4.65          5 .43  

Yields on earning assets

       4.92          4.94          6 .00  

Interest-bearing core deposits

       1.39          1.38          1 .91  

Certificates of deposit $100,000 and more

       1.57          1.34          2 .08  

Federal funds purchased and securities sold under
agreements to repurchase

       1.22          .99          1 .45  

Commercial paper and other short-term borrowings

       3.69          3.82          4 .13  

Term borrowings

       2.24          2.64          4 .17  

Rates paid on interest-bearing liabilities

       1.59          1.48          2 .05  

Net interest spread

       3.33          3.46          3 .95  

Effect of interest-free sources

       .29          .32            .40  

FHN – NIM

       3.62 %        3.78 %        4 .35%  

Certain previously reported amounts have been reclassified to agree with current presentation.

In the near-term, a modest compression of the net interest margin is expected as an increase in short-term rates will negatively impact the spread on the mortgage warehouse. In addition, the compression of the margin attributable to capital markets activities will increase due to the acquisition of SLK. Over the long term, FHN's strategies to manage the interest rate sensitivity of the balance sheet position are designed to allow the net interest margin to improve in a higher interest rate environment.

  8 First Horizon National Corporation


Table 2 shows how the changes in yields or rates and average balances compared to the prior year affected net interest income.

Table 2 - Analysis of Changes in Net Interest Income

    2004 Compared to 2003
Increase/(Decrease) Due to*

  2003 Compared to 2002
Increase/(Decrease) Due to*

(Fully taxable equivalent)
(Dollars in thousands)
  Rate**   Volume**   Total   Rate**   Volume**   Total

Interest income - FTE:                                                
Loans      $ (22,647 )      $ 139,657        $ 117,010        $ (123,854 )      $ 115,334        $ (8,520)  
Investment securities:                                                

U.S. Treasury

       22          54          76          (687 )        (272 )        (959)  

U.S. government agencies

       3,006          3,886          6,892          (33,354 )        15,190          (18,164)  

States and municipalities

       (63 )        (739 )        (802 )        (163 )        (876 )        (1,039)  

Other

       (5,230 )        (8,084 )        (13,314 )        (1,095 )        (10,635 )        (11,730)  

                 
                 

Total investment securities

       (3,165 )        (3,984 )        (7,148 )        (36,339 )        4,447          (31,892)  

                 
                 

Other earning assets:

                                               

Loans held for sale

       10,240          (12,500 )        (2,260 )        (30,385 )        75,438          45,053   

Investment in bank time deposits

       5          71          76          (21 )        (2 )        (23)  

Federal funds sold and securities purchased under agreements to resell

       2,162          541          2,703          (3,020 )        2,515          (505)  

Mortgage banking trading securities

       1,818          7,922          9,740          1,965          2,413          4,378   

Capital markets securities inventory

       (1,800 )        (5,038 )        (6,838 )        (3,849 )        6,288          2,439   

                 
                 

Total other earning assets

       14,656          (11,235 )        3,421          (37,362 )        88,704          51,342   

                 
                 
Total earning assets/total interest income - FTE        (7,145 )        120,428        $ 113,283          (201,607 )        212,537        $ 10,930   

 
Interest expense:                                                
Interest-bearing deposits:                                                

Savings

     $ (402 )      $ (32 )      $ (434 )      $ (1,379 )      $ 24        $ (1,355)  

Checking interest and money market

       54          1,224          1,278          (15,353 )        1,036          (14,317)  

Certificates of deposit under $100,000 and other time

       291          2,630          2,921          (11,589 )        (2,526 )        (14,115)  

Certificates of deposit
$100,000 and more

       12,972          25,696          38,668          (33,191 )        22,683          (10,508)  

                 
                 

Total interest-bearing deposits

       13,723          28,710          42,433          (64,502 )        24,207          (40,295)  

                 
                 

Federal funds purchased and securities sold under agreements to repurchase

       8,445          (274 )        8,171          (15,966 )        7,412          (8,554)  

Commercial paper and other short-term borrowings

       (878 )        (1,666 )        (2,544 )        (1,748 )        4,776          3,028   

Term borrowings

       (6,146 )        20,991          14,845          (13,304 )        20,130          6,826   

                 
                 
Total interest-bearing liabilities/total interest expense        18,827          44,078        $ 62,905          (88,251 )        49,256        $ (38,995)  

 
Net interest income - FTE                      $ 50,378                        $ 49,925   

 *  The changes in interest due to both rate and volume have been allocated to change due to rate and change due to volume in proportion to the absolute amounts of the changes in each.

**  Variances are computed on a line-by-line basis and are non-additive.

Certain previously reported amounts have been reclassified to agree with current presentation.

First Horizon National Corporation 9  


NONINTEREST INCOME

Noninterest income provides the majority of FHN's revenue and contributed 61 percent to total revenue in 2004 compared with 67 percent in 2003. Noninterest income decreased $304.5 million due to declines of $204.7 million in mortgage banking and $162.4 million in capital markets, while all other categories of noninterest income increased $62.6 million primarily due to growth in merchant processing revenues and gains from asset securitizations, which is comprised of the securitization of HELOC and second lien mortgages, included in all other income. Table 3 provides six years of detailed information concerning FHN's noninterest income. The following discussion provides additional information on various line items reported in the table.

Table 3 - Analysis of Noninterest Income

                                                    Compound
Annual
Growth
Rates (%)

 
                                                   
(Dollars in thousands)   2004   2003   2002   2001   2000   1999   04/03   04/99  

 
Noninterest income:                                                                  

Mortgage banking

  $ 444,758     $ 649,496     $ 436,706     $ 285,032     $ 122,454     $ 298,211       31.5  -     8.3  +  

Capital markets

    376,558       538,919       448,016       344,278       118,709       126,900       30.1  -     24.3  +  

Deposit transactions and cash management

    148,514       146,701       143,315       133,631       116,080       106,240       1.2  +     6.9  +  

Merchant processing

    75,086       57,609       48,403       45,426       48,232       49,711       30.3  +     8.6  +  

Insurance commissions

    56,109       57,811       50,446       16,844       12,203       10,912       2.9  -     38.7  +  

Trust services and investment management

    47,274       45,873       48,369       56,705       65,817       59,807       3.1  +     4.6  -  

Gains on divestitures

    7,000       22,498       4,550       80,357       157,635       4,246       NM       NM    

Equity securities gains/(losses), net

    2,040       8,491       (9,435 )     (3,290 )     754       2,313       NM       NM    

Debt securities gains/(losses), net

    18,708       (6,113 )     255       (1,041 )     (4,961 )     (56 )     NM       NM    

All other income:

                                                                 

Cardholder fees

    25,075       22,698       20,145       20,137       29,666       25,579       10.5  +     .4  -  

Asset securitizations

    23,115       -       -       -       -       -       NM       NM    

Other service charges

    19,709       19,810       21,204       24,932       23,199       17,430       .5  -     2.5  +  

Remittance processing

    19,515       23,666       26,016       22,820       24,314       16,683       17.5  -     3.2  +  

Check clearing fees

    10,052       11,839       13,180       11,615       11,129       11,143       15.1  -     2.0  -  

Other

    89,673       68,286       60,765       57,575       71,866       59,425       31.4  +     8.6  +  

                 
Total other income     187,139       146,299       141,310       137,079       160,174       130,260       27.9  +     7.5  +  

                 
Total noninterest income   $ 1,363,186     $ 1,667,584     $ 1,311,935     $ 1,095,021     $ 797,097     $ 788,544       18.3  -     11.6  +  

                 

Certain previously reported amounts have been reclassified to agree with current presentation.

NM - Due to the variable nature of these items the growth rate is considered to be not meaningful.

Mortgage Banking

First Horizon Home Loans, an indirect subsidiary of FHN, offers residential mortgage banking products and services to customers, which consist primarily of the origination or purchase of single-family residential mortgage loans for sale to secondary market investors and the subsequent servicing of those loans. First Horizon Home Loans originates mortgage loans through its retail and wholesale operations and also purchases mortgage loans from third-party mortgage bankers (correspondent brokers). Table 4 provides a summary of First Horizon Home Loans' production/origination of mortgage loans during 2004, 2003 and 2002.

  10 First Horizon National Corporation


Table 4 - Production/Origination of Mortgage Loans

    2004   2003   2002

Retail channel        57 %                  56 %                  57%  
Wholesale channel        36                    35                    33    
Correspondent brokers        7                    9                    10    

Origination income includes origination fees, net of costs, gains or losses recognized on loans sold including the capitalized net present value of the MSR, and the value recognized on loans in process. Origination fees, net of costs (including incentives and other direct costs), are deferred and included in the basis of the loans in calculating gains and losses upon sale. Gains or losses from the sale of loans are recognized at the time a mortgage loan is sold into the secondary market. A portion of the gain or loss is recognized at the time an interest rate lock commitment is made to the customer. In second quarter 2004, FHN adopted SAB No. 105, which prohibited the inclusion of estimated servicing cash flows within the valuation of interest rate lock commitments under SFAS No. 133. Previously, FHN included a portion of the value of the associated servicing cash flows when recognizing loan commitments at inception and throughout their lives. The adoption of SAB No. 105, which lowered earnings by $8.4 million, was a one-time change and does not affect the ongoing economic value of this business.

Servicing income includes servicing fees, MSR net hedge gains/(losses), which reflect the effects of hedging MSR including servicing rights net value changes, amortization and impairment of MSR, and gains/(losses) related to market value adjustments on retained interests classified as mortgage trading securities, primarily interest-only strips, and associated hedges. First Horizon Home Loans employs hedging strategies intended to counter changes in the value of MSR and other retained interests due to changing interest rate environments (see Critical Accounting Policies). Other income includes income from the GNMA repurchase program, gains from a strategic risk management portfolio sale, and other miscellaneous items. As shown in Table 5, total mortgage banking noninterest income decreased 32 percent in 2004.

Table 5 - Mortgage Banking

                            Compound Annual
Growth Rates (%)
 
                           
 
(Dollars and volume in millions)   2004   2003   2002   04/03   04/02  

 
Noninterest income:                                          

Origination income - mortgage banking

     $ 339.8          $ 602.2          $ 412.9            43.6  -          9.3  -  

Origination income - residential construction lending

       1.7            .6            .8            187.0  +          45.8  +  

                 

Total origination income

       341.5            602.8            413.7            43.3  -          9.1  -  

                 

Servicing income

       83.8            8.2            (10.2 )          923.7  +          NM    

Other

       19.5            38.5            33.2            49.5  -          23.4  -  

                 

Total mortgage banking noninterest income

     $ 444.8          $ 649.5          $ 436.7            31.5  -          .9  +  

                 

Refinance originations - first lien

     $ 13,791          $ 33,811          $ 23,457            59.2  -          23.3  -  

New loan originations - first lien

       16,674            13,280            8,503            25.6  +          40.0  +  

                 

Mortgage loan originations

     $ 30,465          $ 47,091          $ 31,960            35.3  -          2.4  -  

                 

Servicing portfolio

     $ 86,587          $ 68,914          $ 55,993            25.6  +          24.4  +  

 

Certain previously reported amounts have been reclassified to agree with current presentation.

In 2004, origination income was $341.5 million compared to $602.8 million in 2003, primarily reflecting the decrease in refinance origination volume and lower margins related to competitive pricing pressures and a change in the relative mix of originations from a higher percentage of fixed rate to a

First Horizon National Corporation 11  


higher percentage of adjustable-rate mortgages. Total mortgage first-lien originations decreased 35 percent to $30.5 billion compared to $47.1 billion in 2003. Refinance activity decreased to 45 percent of total originations in 2004 compared to 72 percent in 2003. Given the industry-wide decline in refinance volume, the decrease in production volume was expected. However, home-purchase related originations grew 26 percent in 2004 as the focus of the sales force shifted from refinance to purchase business and growth in the sales force continued. Loans securitized and sold into the secondary market decreased 41 percent to $29.3 billion as origination volume decreased.

The mortgage-servicing portfolio was $86.6 billion on December 31, 2004, compared to $68.9 billion on December 31, 2003. The portfolio on December 31, 2004, includes approximately $11 billion of loans for which the servicing rights were acquired in 2004. Servicing fees increased $43.6 million or 23 percent primarily due to growth in the servicing portfolio. Amortization expense increased $20.4 million or 15 percent also as a result of the growth in the servicing portfolio. Total servicing income increased $75.6 million due to the positive impact of the servicing fee growth combined with a decline in impairment costs of $121.3 million, which resulted from the impact that rising interest rates had on mortgage prepayments in the servicing portfolio. These positive impacts were partially offset by the higher amortization costs and lower net hedge gains, which fell $67.2 million reflecting the impacts of interest rate volatility, the flattening of the yield curve and higher costs associated with increased use of option-based hedge instruments.

Other mortgage income decreased 50 percent to $19.5 million for 2004 compared with $38.5 million in 2003 primarily due to a decline in noninterest income from the GNMA repurchase program under which First Horizon Home Loans repurchases delinquent loans to reduce future foreclosure costs. Much of this decline resulted from a reclassification at the end of 2003 of loans repurchased prior to foreclosure to loans held for sale from other assets and the associated yield on those assets being included in net interest income in 2004.

Going forward, revenue from refinance loan originations will depend on mortgage interest rates. Over time, an increase in rates should reduce origination fees and profit from the sale of loans, but should also reduce MSR impairment losses, while a decrease in rates should increase this net revenue. Home-purchase related originations should reflect the relative strength or weakness of the economy and the growth of the sales force. Actual results could differ because of several factors, including those presented in the Forward-Looking Statements section of the MD&A discussion.

Capital Markets

Capital markets noninterest income, the major component of revenue in the Capital Markets segment, is primarily generated from the purchase and sale of securities as both principal and agent, and from investment banking, portfolio advisory and research services. Inventory positions are limited to the procurement of securities solely for distribution to customers by the sales staff. Inventory is hedged to protect against movements in fair value due to changes in interest rates.

Capital markets noninterest income decreased 30 percent to $376.5 million from $538.9 million in 2003, primarily due to a reduction in fixed income securities sales. Uncertainties within the investment community regarding interest rates and other economic factors have caused fixed income investors to delay their purchases. In addition to this impact, 2003 was favorably impacted by higher cash flows from prepayments of mortgage-backed products and agency calls. As a result of these impacts, revenues from fixed income sales to depository and non-depository investors fell $133.6 million. Revenues from other fee sources include fee income from activities such as investment banking, equity research, portfolio advisory, and the sale of various financial products. These revenues decreased 17 percent from 2003, primarily as a result of lower revenue in structured finance transactions.

Going forward, capital markets noninterest income is expected to be positively impacted by the acquisition of SLK and further development of the investment banking business, while demand from the traditional customer base will fluctuate based upon interest rate expectations.

  12 First Horizon National Corporation


Table 6 - Capital Markets

                            Compound Annual
Growth Rates (%)
 
                           
 
(Dollars in millions)   2004   2003   2002   04/03   04/02  

 
Noninterest income:                                          

Fixed income –depository

     $ 134.3              $ 228.4              $ 182.2                41.2  -              14.1  -  

Fixed income –non-depository

       98.6                138.1                119.9                28.6  -              9.3  -  

Other products and services

       143.6                172.4                145.9                16.7  -              .8  -  

                 

Total capital markets noninterest income

     $ 376.5              $ 538.9              $ 448.0                30.1  -              8.3  -  

                 

Deposit Transactions and Cash Management

Deposit transactions include services related to retail deposit products (such as service charges on checking accounts), cash management products and services such as electronic transaction processing (automated clearing house and Electronic Data Interchange), account reconciliation services, cash vault services, lockbox processing, and information reporting to large corporate clients. Noninterest income from deposit transactions and cash management was $148.5 million in 2004 compared to $146.7 million in 2003.

Merchant Processing

Merchant processing involves converting transactions from plastic media such as debit cards, credit cards, purchase cards, and private label credit cards into cash for merchants that sell goods and services to consumers and businesses. Fee income from merchant processing increased 30 percent in 2004 to $75.1 million from $57.6 million in 2003, as new and existing clients experienced increases in transaction activity.

Insurance Commissions

Insurance commissions are derived from the sale of insurance products and annuities, including acting as an independent agent to provide commercial and personal property and casualty, life, long-term care, and disability insurance. Noninterest income from insurance commissions was $56.1 million in 2004 compared to $57.8 million in 2003.

Trust Services and Investment Management

Trust services and investment management fees include investment management, personal trust, employee benefits, and custodial trust services and are influenced by equity and fixed income market activity. Noninterest income from trust services and investment management was $47.3 million in 2004 compared to $45.9 million in 2003.

Gains on Divestitures

Gains from divestitures totaled $7.0 million in 2004 and $22.5 million in 2003. Divestiture gains in 2004 resulted primarily from the sale of certain merchant relationships. The gain in 2003 reflects FHN's divestiture of substantially all of the assets and liabilities of its wholly owned subsidiary, Springdale, as well as the sale of certain merchant relationships referred by selected agent banks within the merchant portfolio. See Note 2 – Acquisitions/Divestitures for additional information.

Securities Gains/(Losses)

In 2004 there were $20.7 million of net securities gains compared to $2.4 million in 2003. Net securities gains for 2004 include $18.7 million of gains from sales of investment securities compared

First Horizon National Corporation 13  


to net losses of $6.1 million in 2003. In 2004, net securities gains from equity investments of $2.0 million include the impact of a $3.9 million loss recognized related to other-than-temporary impairment of an investment in Freddie Mac equity securities and a gain of $5.5 million resulting from the liquidation of a holding company investment. In 2003, net securities gains from equity investments of $8.5 million primarily resulted from the sale of a venture capital investment from FHN's wholly-owned venture capital subsidiary, Hickory Venture Capital Corporation.

All Other Income

All other income increased 28 percent to $187.1 million in 2004 from $146.3 million in 2003. This growth was led by $23.1 million net gains from the securitization of HELOC and second-lien mortgages as FHN continues to utilize securitizations to manage liquidity and fund new loan growth. In 2003, net losses of $5.4 million resulted from the sale of equity lending loans.

NONINTEREST EXPENSE

Total noninterest expense for 2004 decreased 10 percent to $1,504.3 million from $1,667.7 million in 2003. Based on the strong earnings experienced in 2003, noninterest expense included $85.4 million of discretionary spending on performance enhancing initiatives. Table 8 provides detail by category for the past six years with growth rates.

Personnel expense decreased 8 percent to $915.0 million from $995.6 million in 2003 primarily due to lower activity levels in capital markets in 2004, reflecting lower commissions and incentives. Included in personnel expense is the net periodic benefit cost for FHN's pension plan of $7.1 million in 2004, as compared to $5.5 million in 2003. FHN anticipates, based on current conditions that net periodic benefit cost for the Pension Plan will increase by $2.3 million in 2005 as a result of additional participants in the supplemental executive retirement plan, normal growth in the qualified pension plan and a decrease in assumed earnings on assets in the qualified plan.

The declines in advertising, legal and professional fees, charitable contributions, and other expenses are all primarily related to discretionary spending reductions in 2004. The decline in travel and entertainment, contract employment and foreclosed real estate are primarily related to the lower activity levels in mortgage banking in 2004. The adoption of SFAS No. 150 on July 1, 2003, resulted in the expense associated with distributions on preferred stock of a subsidiary being included in interest expense subsequent to adoption, and the adoption of FIN 46 on December 31, 2003, resulted in the expense associated with distributions on guaranteed preferred securities being included in interest expense subsequent to adoption. Additional information related to expenses by business line is provided in Table 7.

Table 7 - Noninterest Expense Composition

(Dollars in millions)   2004   2003   2002

Retail/Commercial Banking      $ 721.2                  $ 709.2                  $ 651.3  
Mortgage Banking        438.4                    466.2                    344.8  
Capital Markets        300.9                    396.8                    326.8  
Corporate        43.8                    95.5                    94.3  

Total noninterest expense      $ 1,504.3                  $ 1,667.7                  $ 1,417.2  

Certain previously reported amounts have been reclassified to agree with current presentation.

  14 First Horizon National Corporation


Table 8 - Analysis of Noninterest Expense

                                                    Compound Annual
Growth Rates (%)

                                                   
(Dollars in thousands)   2004   2003   2002   2001   2000   1999   04/03   04/99

Noninterest expense:                                                                
Employee compensation, incentives and benefits   $ 914,947     $ 995,609     $ 830,672     $ 670,934     $ 508,335     $ 488,759       8 .1 -     13 .4 +
Occupancy     89,402       83,583       76,669       69,069       80,453       73,052       7 .0 +     4 .1 +

Equipment rentals, depreciation and maintenance

    72,695       68,973       68,736       74,106       68,230       57,807       5 .4 +     4 .7 +
Operations services     67,523       67,948       60,238       59,635       70,875       64,545         .6 -       .9 +
Communications and courier     49,590       50,535       45,085       42,191       41,892       45,311       1 .9 -     1 .8 +
Amortization of intangible assets     9,541       7,980       6,200       10,805       11,738       10,492       19 .6 +     1 .9 -
All other expense:                                                                

Advertising and public relations

    39,961       43,955       35,982       35,508       26,693       30,187       9 .1 -     5 .8 +

Legal and professional fees

    37,730       60,001       37,340       32,087       26,794       22,492       37 .1 -     10 .9 +

Travel and entertainment

    30,794       37,432       22,501       17,489       13,891       18,698       17 .7 -     10 .5 +

Computer software

    28,906       28,828       26,140       25,107       19,205       15,410         .3 +     13 .4 +

Contract employment

    23,714       33,790       28,987       30,082       28,157       40,804       29 .8 -     10 .3 -

Supplies

    17,591       18,783       15,145       13,765       16,411       19,087       6 .3 -     1 .6 -

Fed service fees

    8,838       9,195       9,597       7,761       7,112       6,471       3 .9 -     6 .4 +

Foreclosed real estate

    5,834       13,137       21,479       25,452       16,080       6,585       55 .6 -     2 .4 -

Deposit insurance premium

    3,024       2,703       2,393       2,463       2,589       1,790       11 .9 +     11 .1 +

Charitable contributions

    1,497       13,370       48,337       1,745       1,188       1,335       88 .8 -     2 .3 +

Distributions on guaranteed preferred securities

    -       8,070       8,070       8,070       8,070       8,070       100 .0 -     100 .0 -

Distributions on preferred stock of subsidiary

    -       2,282       4,564       4,535       1,178       -       100 .0 -     N M

Other

    102,753       121,498       69,171       71,348       44,636       32,511       15 .4 -     25 .9 +

               
Total other expense     300,642       393,044       329,706       275,412       212,004       203,440       23 .5 -     8 .1 +

               
Total noninterest expense   $ 1,504,340     $ 1,667,672     $ 1,417,306     $ 1,202,152     $ 993,527     $ 943,406       9 .8 -     9 .8 +

               

NM – not meaningful

Certain previously reported amounts have been reclassified to agree with current presentation.

PROVISION FOR LOAN LOSSES

The provision for loan losses is the charge to earnings that management determines to be necessary to maintain the allowance for loan losses at an adequate level reflecting management's estimate of probable incurred losses in the loan portfolio. An analytical model based on historical loss experience adjusted for current events, trends and economic conditions is used by management to assess the adequacy of the loan loss allowance and to determine the amount of provision to be recognized. The provision for loan losses decreased 44 percent in 2004 to $48.3 million from $86.7 million in 2003. The improvement in 2004's provision is related to the positive shift in the mix of the loan portfolio and the reduction in specific allocations related to large commercial credits. The risk profile of the retail loan portfolio has continued to improve as successful cross-sell efforts to mortgage banking customers have shifted the mix of the portfolio to a greater concentration of loans to high credit score borrowers, which require lower reserves. As the economic environment strengthened, the risk profile of the commercial loan portfolio improved as indicated by current lower levels of watch list and classified loans.

First Horizon National Corporation 15  


INCOME TAXES

The effective tax rate for 2004 was 31.9 percent compared to 34.2 percent for 2003. Lower state taxes in 2004 contributed to the reduction in the effective tax rate. In addition, the decline in the tax rate was affected by the sale of Springdale in 2003 which increased taxes during 2003 as $4.9 million of tax expense was recognized from the gain on the sale and an additional $4.9 million of tax expense was recognized primarily due to the difference in the book value and the tax basis of goodwill (a total of $9.8 million tax expense). Springdale's assets were recorded at fair value for book purposes but not for tax purposes when acquired by FHN in 1995.

INCOME STATEMENTS ANALYSIS – 2003 COMPARED TO 2002

Earnings in 2003 were $473.3 million, an increase of 26 percent from $376.5 million earned in 2002. Diluted earnings per common share increased 25 percent to $3.62 in 2003 from $2.89 in 2002. Return on average assets was 1.88 percent in 2003 compared with 1.82 percent in 2002, and return on average shareholders' equity was 26.3 percent in 2003 compared with 24.0 percent in 2002.

During 2003 net interest income increased 7 percent to $805.8 million from $755.6 million, reflecting a larger portfolio of mortgage warehouse loans, which grew 46 percent on average to $4.4 billion from $3.0 billion in 2002. This positive impact on net interest income was largely offset by compression in the net interest margin resulting from the repricing of assets to lower yields as liability rates became less sensitive to rate movements in a historically low interest rate environment, and as the mix of the loan portfolio shifted to a higher percentage of floating rate products. Investment yields declined as accelerated prepayments of investments in mortgage-backed securities resulted in increased amortization of premiums and the proceeds from the prepaid investments were reinvested at lower rates. The consolidated net interest margin decreased to 3.78 percent for 2003 compared with 4.35 percent for 2002. See Table 1 for a detailed computation of the net interest margin for FHN.

Noninterest income increased 27 percent during 2003, to $1,667.6 million from $1,311.9 million and contributed 67 percent to total revenue in 2003 compared to 63 percent in 2002. During 2003 mortgage banking noninterest income increased 49 percent to $649.5 million from $436.7 million, due to increased origination volumes. This increased activity resulted in higher net fees from the mortgage origination process which increased 46 percent to $602.8 million in 2003. While growth in refinance activity produced increased origination fee income, it also substantially increased actual and projected MSR prepayment speeds, which was the primary reason for the $132.3 million, or 12 percent, increase in MSR amortization expense, and a $158.3 million impairment loss in 2003 compared to a $150.2 million loss in 2002. The decrease in fair value of MSR attributed to declining interest rates was significantly offset by an expected increase in the value of the derivative financial instruments used to hedge the change in fair value of the hedged MSR. MSR net hedge gains were $115.2 million in 2003 compared to $100.8 million in 2002 (both years represent an increase in the value of hedges offset by a decrease in the value of hedged MSR). See Table 5 for detail of mortgage banking noninterest income. In 2003 capital markets noninterest income increased 20 percent to $538.9 million from $448.0 million. This increase reflected continued growth and penetration into the targeted institutional customer base through enhanced product and service lines. Additionally, revenue was favorably impacted in 2003 by increased liquidity of depository institution customers as well as a continued marketing focus on developing capital markets' non-depository account base. During 2003 deposit transactions and cash management fees increased 2 percent to $146.7 million from $143.3 million primarily due to an increase in returned check charges. During 2003 insurance commissions increased 15 percent to $57.8 million from $50.4 million primarily due to Synaxis, a wholly owned insurance broker, which experienced increased revenues from internal expansion and an acquisition. Merchant processing fees increased 19 percent to $57.6 million from $48.4 million in 2002 primarily due to portfolio acquisitions. During 2003 total noninterest income from trust services and investment management decreased 5 percent to $45.9 million from $48.4 million as difficult equity market conditions negatively impacted results. Gains from divestitures totaled $22.5 million and $4.6 million in 2003 and 2002, respectively. The gains in 2003 reflect FHN's divestiture of substantially all of the

  16 First Horizon National Corporation


assets and liabilities of Springdale and the sale of certain merchant relationships. The gain in 2002 reflects First Horizon Money Centers' loan portfolio sale and an adjustment to the gain recognized on the sale of Check Solutions Company in 2001. In 2003 there were $2.4 million of net securities gains compared with $9.2 million of net securities losses for 2002. In 2003 net securities gains from equity investments of $8.5 million primarily resulted from the sale of a venture capital investment from FHN's wholly-owned venture capital subsidiary, Hickory Venture Capital Corporation, and net losses of $6.1 million were related to sales of investment securities. In 2002 the losses were primarily related to impairment of equity investments held by FHN's venture capital subsidiaries. All other noninterest income increased 4 percent in 2003, to $146.3 million from $141.3 million, with the growth being spread over several categories.

Total noninterest expense for 2003 increased 18 percent to $1,667.7 million from $1,417.2 million in 2002. Employee compensation, incentives and benefits increased 20 percent to $995.6 million from $830.6 million in 2002 primarily due to higher activity levels in capital markets and mortgage banking. Occupancy expense increased 9 percent to $83.6 million compared to $76.7 million in 2002 primarily due to costs associated with the opening of new offices related to increased origination volumes. Operations services increased 13 percent to $67.9 million from $60.2 million in 2002, primarily due to business expansion and costs related to transitioning to a new information technology provider. Communications and courier expense increased 12 percent to $50.5 million in 2003 from $45.1 million primarily due to the increased activity levels of mortgage banking and capital markets. All other expense increased 19 percent to $393.1 million from $329.7 million in 2002. Contributing to this increase were investments in initiatives focused on benefiting future performance, including professional fees, debt restructuring and marketing programs. Also contributing to the increase was a loss of $16.3 million related to the termination of a lease arrangement with a single-purpose entity for First Horizon Home Loans' main office headquarters, the growth in expense associated with higher activity levels in First Horizon, an increase of $5.3 million related to insuring certain real estate residential loans, and a $9.8 million contribution to First Horizon Foundation, a non-profit entity dedicated to supporting charitable causes in the diverse communities where FHN does business. Partially offsetting these increases was a decline in foreclosure losses. In 2002 charitable contributions included $45.0 million in contributions to First Horizon Foundation.

The provision for loan losses decreased 6 percent, to $86.7 million in 2003 compared with $92.2 million in 2002. The decline in provision would have been greater except for the transfer of certain retail loans to held for sale which increased 2003's provision. The improvement in 2003's provision is related to the positive shift in the mix of the loan portfolio and improvement in specific allocations related to large commercial credits.

STATEMENTS OF CONDITION REVIEW

On December 31, 2004, FHN reported total assets of $29.8 billion compared with $24.5 billion at the end of 2003 and $23.8 billion at the end of 2002. Average assets were $27.3 billion in 2004 compared with $25.1 billion in 2003 and $20.7 billion in 2002. In 2004 an increase in earning assets accounted for 110 percent of the growth in average assets.

EARNING ASSETS

Earning assets primarily consist of loans, loans held for sale and investment securities. During 2004, earning assets averaged $23.7 billion compared with $21.3 billion and $17.4 billion for 2003 and 2002, respectively. Average earning assets were 87 percent of total average assets in 2004, compared with 85 percent and 84 percent in 2003 and 2002, respectively.

Loans

Average loans increased 22 percent to $15.4 billion during 2004 as retail loans grew 30 percent and commercial loans grew 12 percent. Average loans grew 19 percent to $12.7 billion during 2003. Average loans represented 65 percent of average earning assets in 2004; 59 percent in 2003; and

First Horizon National Corporation 17  


61 percent in 2002. In 2004, FHN transferred approximately $1.6 billion of real estate residential loans to available for sale as a result of management's ongoing evaluation of alternative sources of funding, including securitizations, as loan growth exceeded core deposit growth. On December 31, 2003, FHN sold substantially all of the assets and liabilities of Springdale which had average loans of approximately $175 million in 2003. In prior years, FHN securitized real estate loans through a real estate mortgage investment conduit (REMIC) and retained all of the securitized assets. The retained assets were classified on the Consolidated Statements of Condition in “Securities held to maturity”. During 2003, FHN elected to repurchase all of the mortgage loans remaining in the REMIC ($136.3 million at repurchase). Subsequent to the repurchase of the mortgage loans, these assets are classified as retail real estate residential loans. Additional loan information is provided in Table 9 and Note 4 – Loans.

Table 9 - Average Loans

(Dollars in millions)   2004   Percent of Total   2004 Growth Rate   2003   Percent of Total   2003 Growth Rate   2002   Percent of Total

Commercial:

                                                               

Commercial, financial and industrial

     $ 4,845.6          31 %        12.6 %      $ 4,304.6          34 %        8.0 %      $ 3,986.6          37 %

Real estate commercial

       959.3          6          (9.2 )        1,056.4          8          2.7          1,028.7          10  

Real estate construction

       895.6          6          41.5          632.9          5          22.4          516.7          5  

         
         

Total commercial

       6,700.5          43          11.8          5,993.9          47          8.3          5,532.0          52  

         
         

Retail:

                                                               

Real estate residential

       7,533.0          49          31.8          5,716.9          45          36.6          4,185.1          39  

Real estate construction

       714.6          5          68.5          424.0          4          61.9          261.9          2  

Other retail

       186.3          1          (28.2 )        259.5          2          (33.6 )        390.7          4  

Credit card receivables

       250.2          2          (4.5 )        262.0          2          (1.1 )        264.8          3  

         
         

Total retail

       8,684.1          57          30.3          6,662.4          53